Welcome to TrexFurniture.com

(877) 907-TREX (8739)Monday - Friday 8am to 5pm EST

  • Free shipping
  • No sales tax except Indiana
  • Our products are proudly made in the USA
  • Made with recycled materials

Privacy Policy

TrexFurniture.com, operated by Poly-Wood, LLC is the owner of the information collected on this site. We will not sell or rent this information, nor will we share it in ways different from what is disclosed in this statement unless you consent.

Cookies and IP Addresses

TrexFurniture.com is highly committed to your privacy. Like many sites, we use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We use cookies to keep track of your shopping cart and for other purposes like personalizing the site. Cookies are a small piece of information stored by your internet browser to your computers’ hard drive. Your browser is usually set up to initially accept cookies. If you set your browser to reject cookies, the site will not be able to recognize your cart, your account, or any personalization. We do not and cannot use cookies to gather your confidential information that may be stored on your hard drive. TrexFurniture.com also uses web beacons as a means to deliver us cookies in order to determine whether and how many times our web pages have been browsed. Third Party advertisers also help us display tailored content to our customers and serve ads on our behalf. These advertisers may also utilize cookies and/or web beacons to measure effectiveness, efficiencies, etc. of the sites.

External Links

This site contains links to other Web sites. TrexFurniture.com is not responsible for the privacy practices or the content of such sites.

Your Personal Information

Our site uses forms for you to request information, products and services. We collect your contact information, including, but not limited to, addresses, email addresses, phone numbers, and financial information. Collected information is used for the benefit of TrexFurniture.com to send information to customers about orders, to fulfill orders, to process and collect payments, to send promotional marketing material about our company and partners, and to contact customers about orders when necessary. Demographic and profile data is also collected at our sites. We use this data to tailor your experiences at our sites, to show you content that we think you might be interested in, and to display the content according to your preferences.

Changing Your Subscription Preferences

You may revoke your consent to receive emails at any time by written notice or by contacting us here. If you are a registered user, you may change your preferences to receive or not to receive email or other communications from us by logging in to your account and indicating those preferences on the "My Account" section of our Service.

You may also instruct TrexFurniture.com to stop sending you emails, newsletters or other information by following the ‘unsubscribe’ instructions provided in the email. TrexFurniture.com may, however, continue to use your Personal Information to contact you to service your account or as otherwise authorized by law. Please note that if you use more than one name or e-mail address when communicating with TrexFurniture.com or using the Service, you may continue to receive communications from TrexFurniture.com to any name and/or email address not specified in your opt-out request.

Third-Party Service Providers

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, providing marketing assistance such as tailoring content on our sites and serving ads on our behalf, providing search results and links, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes. Customer information is considered to be an asset of TrexFurniture.com and as such may be transferred to another company as part of an acquisition of TrexFurniture.com.

Information Security

We have instituted reasonable safeguards to help ensure that information collected is secure. We also take reasonable steps to ensure that third parties who work with us to make our website (including the software, applications and services provided on our website) available to you agree to protect personal information that they must access in order to serve you and to honor your preferences about contacts you receive.

When you send or otherwise transmit your sensitive information (such as your credit card number) to or though our website, your sensitive information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on an SSL-protected page, a picture of a closed lock appears at the bottom or top of some web browsers. Another way to tell if you are on a secure page is to check the URL or address of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with "https://" instead of "http://".

However, it is possible for third parties to access information despite our efforts. Without limiting the terms of our Terms of Use and this Privacy Policy, you understand that we do not guarantee that your use of our website and/or information provided by you will be private or secure and we are not responsible or liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of our website. You also understand that any information provided by you or collected by us or our agents in connection with your use of our website will be used in the manner described in our Terms of Use. Please do not use our website if you do not agree to the terms and conditions described in this Information Security section.

Legal Address

Poly-Wood, LLC
1001 W. Brooklyn St.
Syracuse, IN 46567
574-457-3284

 

Trex® OutdoorFurniture™ products are manufactured and sold by Poly-Wood, LLC under a Trademark License Agreement with Trex Company, Inc. 20 year Limited Warranty provided by manufacturer.

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