I have not received it
"I have not received it yet."

We offer free ground shipping within the contiguous US on every order and will ship your order using the fastest, safest, most reliable method possible!
Most of our products are made to order and the lead time of your order will match the longest lead time of any item on the order. For example, an order containing mixed lead time items may take up to 12 business days to ship, while an order only containing Quick Ship items will ship within 7 business days.
Please note that orders placed after 3:00 pm ET may not be received until the following business day.
Please also note that when paying by check/money order, stated lead times will only take effect once your check has been received and clears processing.
Stated lead times will not apply to orders containing single item quantities of 25 or greater. Please contact us at (877) 907-TREX (8739) or email us at customerservice@trexfurniture.com to confirm lead times before placing an order containing single item quantities of 25 or greater.
All products are shipped from either of our manufacturing and distribution centers in Syracuse, Indiana or Roxboro, North Carolina. Please make sure to take transit time to your location into account when ordering. Standard transit times within the U.S. can vary from a day to a week, depending on the destination and weather conditions. Whenever possible we will ship via FedEx. Larger items and high volume orders will be shipped LTL.
If you need delivery by a certain date, or you need delayed shipment to a certain date, please contact us at (877) 907-TREX (8739) before placing your order.
When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or over the phone with the carrier.
Standard delivery includes bringing the furniture to your home address. It does not include specific placement or removal of the packaging. Please make sure that you inspect the package(s) at the time of delivery. If the shipment appears to be damaged, or if there is any reason you are concerned with the packaging, please note this clearly when signing for the delivery.
For orders shipping to an address outside of the contiguous United States, please contact our customer service representatives for a custom quote. In order to obtain your quote, we will need your delivery address and a list of the items you intend to purchase. We cannot ship to PO Boxes.
Eligible for White Glove Delivery
Select this premium service at checkout. Scheduled delivery to your outdoor space, including assembly and removal of all packaging.
With this premium service, our professional delivery partners will ensure your furniture is:
1. Placed in your outdoor space of choice
2. Fully assembled and inspected
3. Ready for use with all packaging and debris cleared
Select this option at checkout.
| Recommended Minimum Space *Dimensions are based on pictured configurations | 140 in W x 35 in H x 140 in D |
| Overall Set Weight | 156 lb |
| Seat Width | 17 in |
| Seat Height | 17 in |
| Seat Depth | 16.5 in |
| Seats | 4 People |
| Assembly Instructions | Download PDF |


Shop with confidence thanks to our 20-year lumber warranty and 30-day hassle-free returns.
Overall rating: 4.75 / 5 from 4 reviews.
Review topics: [].
"I have not received it yet."
"I’ve owned a dining set for about 12 years. We’re getting ready to add additional outdoor furniture so we went on the website to look. I forgot there’s a 20 year warranty. I emailed to say I have a small crack in the top of the table. The response time was almost immediate. Karen asked me to send photos. I did and she kindly offered to replace the table. I advised I appreciate it but, the chair color would no longer match. She agreed to make a one time exception and replace the entire set!! She also allowed us to change the color!! The customer service is beyond incredible. They stand behind their product 100%. My set was 12 years old and in very good condition other than the crack. Not only am I receiving a new set, Karen allowed me to change the color as well! She is simply the best!!! I could not rave more!!"
"Shipping information indicated six packages--there were, but some were inside others and was a source of confusion for delivery. Clearance holes in the table (2 per leg) could be slightly smaller--very easy to overtighten--even with the warnings. We used a portable battery-powered impact wrench with which we had no problems except for one pair of holes. I would prefer star-head bolts in place of the ones that required the allen-wrench."
"Excellent quality and shipped very quickly!"
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